Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, and mailing address
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Vehicle Information: Make, model, year, registration details, service history
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Payment Details: Transaction information (we do not store full card or banking details)
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Technical Data: IP address, browser type, device information (when using our website or booking system)
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Communication History: Emails, messages, and calls related to service or inquiries
2. How We Use Your Information
We use the information we collect to:
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Schedule and manage service appointments
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Communicate with you regarding your vehicle or account
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Send service reminders, updates, or promotional offers
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Improve our services and customer experience
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Comply with legal or regulatory obligations
3. Data Sharing & Disclosure
We do not sell your personal information. We may share data only with:
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Trusted third-party service providers (e.g., SMS/email systems, payment gateways)
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Law enforcement or government authorities if legally required
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Our affiliated partners for support services (e.g., parts suppliers)
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.
5. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Opt out of marketing communications at any time
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Withdraw consent (where applicable)
To exercise your rights, please contact us at:
info@prowrapdesignsltd.com
6. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience and track website usage. You can disable cookies through your browser settings.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
PROWRAPDESIGNSLTD
Email: info@prowrapdesignsltd.com
Address: 1 Cwrt-Yr-Aeron, Cwmrhydyceirw, Swansea, SA6 6NZ